Payment and Cancellation

“Payment and cancellation policy”

Services

City tax

City tax is a legal obligation for all legal entities who provide accommodation services in the area of Split. The host acts only as an intermediary – this amount goes directly to the Tourist Board and is not subject to taxation.

City tax amount (per night / per person):

€1.86 – for stays from 01.10. to 31.03. (October 1st to March 31st)

€2.50 – for stays from 01.04. to 30.09. (April 1st to September 30th)

This amount is charged for each person and each overnight stay.
The total amount depends on the number of guests and the number of nights.

Payment description: Your name and surname (date of stay from-to)

By default, the amount is 0,00EUR. Please enter the correct amount, calculated as the number of persons multiplied by 2,50 EUR multiplied by the number of days of stay.

Pets are welcome in our accommodation facility

The price for one pet per night is EUR 10.00, including VAT.
For each additional pet, there is an extra charge of EUR 5.00 per night, with VAT included.

Payment description: Your name and surname (date of stay from-to)

By default, the amount is 0,00EUR. Please enter the correct amount.

Reservation policy, Confirmation and Bank Details

Everything about the reservation policy, confirmation and bank details for payment

Reservation policy

By completing the reservation, you accept the Cancellation Policy

Cancellation, non-arrival, etc:
In case of cancellation, non-arrival, etc., you will be charged the amount of the requested advance payment. The advance payment for accommodation is not refundable in any case. By paying in advance, you accept our cancellation policy.

Confirmation

Confirmation reservation

After payment, please send a confirmation in order for the reservation to be successful.

Please send us a confirmation of payment to email: booking@samstag.hr
In order for your reservation to be confirmed.

The offer is valid 24 hours from our response. In the event that the accommodation unit is no longer available, we will refund the account from which we were paid.

Bank transfer

Payment details:
SAMSTAG d.o.o.
Petrinjska 4, Split, Croatia
IBAN: HR6024020061101178062
Payment description: Your name and surname (date of stay from-to)

Bank details:
Name bank: Erste&Steiermärkische Bank d.d.
Bank address: Jadranski trg 3A,
51000 Rijeka, Croatia
BIC (SWIFT) code: ESBCHR22